Privacy Policy

This Privacy Policy explains how Print Hub processes personal data when visitors use the website, request print services, or communicate with us about photo and art printing projects.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where we rely on consent for a specific activity, that consent may be withdrawn for future processing.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request before acting on it. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are handled after reasonable steps to confirm identity and scope.
Data Retention

Data Retention

We retain personal data for the period needed to handle inquiries, complete orders, manage production and collection, maintain business records, and meet legal or contractual obligations. When data is no longer required, we delete it or anonymize it where practicable.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We review this policy when our practices or legal obligations change.

Contact Information

Privacy email
Telephone
+973 3661 6992
Mailing address
Road 459, Block 1204 Hamad Town
Privacy inquiries
Why we process data

How We Use Data

We use personal data to respond to inquiries, review uploaded files, prepare quotations, arrange consultations, confirm order details, carry out production, manage packaging and collection, process payments, maintain records, support website functionality, and address security or fraud-related concerns. We may also use data to communicate about a project or to meet legal and accounting obligations.

Note
Processing is limited to the operation of the studio and the website.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, file handling, payment processing, and related operational tasks. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Note
Service providers receive only the information needed to perform their role.
Data category

Data We Collect

We may collect contact details, order and consultation information, uploaded image files, file specifications such as size or resolution, payment-related records, collection preferences, and communications sent to us. We may also process technical data such as device information, browser type, and basic usage logs when the website is used.

The categories collected depend on whether a visitor makes an inquiry, uploads files, or places an order.
Collection source

How We Collect Data

We receive data from users through file upload, email, consultation appointments, and order-related communications. We also obtain information from our website systems, payment processing records, and internal notes created during file review, quotation, production, packaging, and collection arrangements.

Some information is provided directly, while other information is created during studio and website use.
Cookie type

Types of Cookies

We may use essential cookies to support site security and core functions, preference cookies to remember limited settings, and analytics cookies to understand general site use. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational and basic analytical purposes.
User control

Cookie Controls

Where cookies are used, users may manage them through browser controls and related device settings. Some cookies are necessary for basic site functions, while others support performance measurement or remember limited preferences. Disabling certain cookies may affect website operation.

Browser settings can be used to limit or remove non-essential cookies.